Forget about standard solutions. Your business is unique – your CRM should be unique. We create not just an accounting system, but a strategic nervous system of your company, integrated with the power of AI, under key. It is an investment that pays back many times over through sales growth, customer loyalty and operating efficiency.

Why CRM “Under Key” – It is not a luxury, but a necessity for leaders?

Expensive solutions require a deep justification. That’s why our CRM “Under Key” with AI is your competitive frontier:

1. Fully compliant with business processes: We do not squeeze you into the scope of standard software. We study your unique sales, marketing, service processes and build a CRM that enhances and automates them.
2. Maximum Return on Investment (ROI): Automation of the schedule, increased conversion, lower cost of attracting and retaining customers, trend forecasting – all directly affect the profit.
3. Unified Customer Truth: A full 360° view of interactions (calls, letters, transactions, payments, support) for each customer in one place. No missed opportunities due to disparate data.
4. Excellent Customer Experience (CX): Fast, personalized responses, proactive problem solving, anticipating needs with AI – this is what sets you apart from the competition and builds loyalty.
5. Scalability and flexibility: The system grows with you. Easily adaptable to new products, markets or changes in strategy without costly modifications.
6. Expertise and support: Our specialists (including specialized AI-engineers) accompany you at all stages: from in-depth analysis to implementation, training and further support. You are not alone with the system.
7. Integrating AI as a strategic advantage: We don’t just add the “AI icon”. We implement algorithms that really change the work: from automatic classification of calls to forecasting of outflow and recommendations on the next steps for managers.

Real effect: case of CRM implementation “on key”:

Company: A medium-sized B2B manufacturing enterprise with an extensive dealer network.
Problems “To”:

• Data: Information about customers and transactions is scattered across Excel, mail, management notebooks. No history of interactions.
• Sales: A long and uncontrollable sales cycle. It is difficult to understand at what stage the transaction is and why it “hangs”. Managers spend 60% of their time on routine (reports, information search).
• Marketing: Mailings are not personalized, it is difficult to assess the effectiveness of campaigns for different segments of dealers.
• Service: Customers complain about the long support response and the need to re-explain the problem to different employees. No query management system.
• Analysis: Reports are prepared manually for several days, the data is often contradictory. Decisions are made on the basis of intuition.

Solution: Implementation of a custom CRM “on key” with AI integration.

Results of “After”:

Top-20 Key Features for CRM Future (implemented on key):

Our CRM includes not only basic functionality, but also advanced tools that put you ahead of the curve:

1. Sales funnel management: Visual display of stages, closure forecasting (AI), manager boot control.
2. Marketing Automation (Marketing Automation): Segmentation, trigger mailings, cross-channel campaign analysis, face management.
3. Customer service system (Helpdesk/ Service Cloud): Tickets, SLA, routing, knowledge base, chat bots (with AI).
4. Interaction management: Built-in IP telephony, email client, chat, recording and analysis of conversations (AI to identify tonality and key topics).
5. Mobile App: A fully functional CRM for managers and leaders anywhere.
6. Advanced analytics and BI-Dashboards: Customizable reports, KPI visualization, predictive analytics (AI).
7. 360° Client View: A single card with the entire history (transactions, contacts, communications, documents, payments, transactions).
8. Document management: Centralized storage, templates, electronic signature, automatic creation of KP and contracts.
9. Task and calendar management: reminders, scheduling meetings, integration with calendars.
10. Integrations (API-First approach): Seamless connection with your ERP, accounting, website, social networks, messengers, mail services.
11. Flexible workflows (Workflow Engine): Automation of business rules (page assignment, notification, negotiation).
12. Project management (for complex sales/implementations): Tasks, deadlines, resources, budget control.
13. Sales and Outflow Forecasting (AI): Accurate forecasts based on historical data and customer behavior.
14. Referral systems (AI): What to offer the client next? What actions should a manager take to speed up the transaction?
15. Tonality analysis (AI): Automatic determination of the client’s mood in letters, chats, calls.
16. Natural language processing (NLP): Automatic summarization of dialogues, extraction of key entities (complaints, wishes, agreements).
17. Personalization of content (AI): Automatic adaptation of marketing materials and offers to the customer profile.
18. Knowledge Management (AI-Powered): Smart search by knowledge base, offering relevant articles to support and clients.
19. Extended security and role model: Access rights delineation, audit of actions, compliance (GDPR etc.).
20. Scalable infrastructure: Ensuring performance and reliability even at increased load.

🏁 Imagine your business in a year.
Scenario A: You’re still putting out routine fires, losing clients because of slow reactions, and making decisions by looking at the crystal ball of intuition. Competitors, armed with AI and data, bite your market.
Scenario B: Your sales are a smooth machine, predictable and growing. Your clients are not just buyers, but loyal advocates of the brand, fascinated by speed and proactivity. Your managers are focused strategists, not data entry clerks. Your decisions are accurate, based on data and AI predictions. Operating efficiency is your new standard.

The choice is obvious. Scenario B is not fantastic. It is your inevitable future with our CRM “Under Key” and website with AI.

Our mission is not to sell you a box of software. Our mission is to be your strategic partner in digital transformation. We are not just suppliers – we are your change architects, your guides to the world of data and AI, your support team at every step.

Several facts:
-We don’t impose patterns. We listen, analyze and build a CRM that solves YOUR unique problems and pains.
-From the first interview to fine tuning AI models and post-release support – we are with you. Learning, adaptation, system development – you won’t be alone with technology.

4. Focus on Your Success: Our KPI is your profit growth, your customer loyalty, your market leadership. We only win when you win.
5. The Future, Embodied in the Present: We are not just introducing today’s technology. We are building a scalable foundation for tomorrow’s innovations and challenges. Your CRM will evolve with you.

We believe that technology should serve people and business. Our goal is to give you not just a tool, but super powers to achieve ambitious goals.

Are you ready to move from chaos to breakthrough? From cost to investment with mind-blowing payback? From reactive to proactive leadership?

We are already waiting to help you write the next chapter of your success.

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